Purpose
- Identify points of weakness and âstructural holesâ where a single break in communication could cause the whole network to stop working.
- Identify key individuals in a network who act as âconnectorsâ linking many others together (the person who âknows everyoneâ), or âcontractorsâ who provide more direct access to certain network resources (the person has âdirect linesâ of communication).
- Identify areas where networks are dense (âcliquesâ) or sparse to the point where certain individuals are isolated.
Advantages
- Reveals lines of power or influence within the workplace.
- Reveals points of weakness and vulnerability.
- Produce knowledge by exposing neglected relationships or dependencies, from which transformations might proceed.
Steps
- Using existing documentation and/or participant-provided data, build a network map of an organisation.
- This might involve:
- mapping membership of teams or departments
- mapping committees, working groups, management groups, etc