What you need
Repurposed technology e.g. cassette tape
This is an interesting way of identifying what the current frustrations of work might be and what solutions might evolve based on worker perspectives rather than management initiatives.
- Give participants a repurposed piece of technology (e.g. an old dictaphone) or something made specially for the purpose (e.g. a box with switches, LEDs, connectors, ports and screens).
- Ask them to imagine that this is a ‘very advanced technology’ which is going to make their work easier, or more efficient, or more pleasurable.
- They describe what it is and how it works. You don’t need to focus on technical details, the emphasis is on the tasks and process it enables.