Key Documents

60–120 minutes
What you need
Camera or smartphone


  1. Select 5-10 key documents or processes that you use in your work. This may include official flowcharts, customer forms, incident reports, daily summaries, etc, but also things developed by workers themselves (quick calculators, email and letter templates, lists of contacts etc).
  2. Describe them and their role to an interviewer.

This is a more focused version of